Our T&Cs

All cancellations must be in writing.

We understand things may change, so we have made cancellations very easy.

In every instance we always recommend you purchase travel insurance for life’s last-minute hiccups.

Please see our terms and conditions for details prior to booking.

Additional Superyacht Additional T&Cs:

Charter Capacity
1. The maximum number of guests permitted to board the vessel for the charter canbe found on the balance invoice. Requests for additional guest numbers may be madein writing and need to be approved 48 hours prior to the charter commencing.
2. No additional guests will be able to board the vessel on the day of the charter.
3. Refunds will not be given for no-shows or latecomers.
Access to the yacht
4. The Charterer and their guests may only board the vessel at the time their bookingis scheduled to commence. Access prior to this time (e.g. for event setup) must beapproved in writing by Shore Thing least 48 hours prior to the Charter commencing.
5. The Charterer and their guests shall vacate the vessel by the agreed time set out onthe balance invoice. Specific arrangements to extend must be confirmed by theCaptain of the vessel. Any extension of time or failure to vacate the premises at theagreed time shall incur an additional fee (based on the hourly rate for vessel hire andhourly staff charges)
6. Full access to the yacht including lower deck cabins will be managed on a case-by-case basis and should be discussed with the Charter Manager at least 24 hours priorto the charter commencing. Shore Thing reserves the right to close any areas off inorder to protect the vessel. Guest Conduct and safety
7. The Head Charterer is responsible for the behaviour, security and safety ofthemselves, their guests and any associated contractors whilst they are onboard thevessel.
8. The Head Charterer shall observe and comply with all instructions given by ShoreThing crew and with the provisions of the Charter Agreement.
9. Nudity, strippers and topless waiters are not permitted as part of any charteronboard Shore Thing.
10. It is prohibited for any person to use, sell, purchase or be under the influence ofany illegal substance onboard the vessel. Any guest found to be under the influenceof an illegal substance will be immediately removed from the vessel.
11. Shore Thing crew reserve the right to request the removal of any guest behavingin a dangerous, disorderly, argumentative, offensive, illegal or objectionable way.
12. The safety of our crew and guests is our first priority. If the behaviour of anycharter guest threatens this safety, police will be notified and the charter will beimmediately suspended. Responsible Service of Alcohol
13. RSA regulations apply onboard Shore Thing. Shore Thing crew reserve the right torefuse service to anyone underage or overly intoxicated.
14. To ensure the safety of guests returning to dock the bar will be closed 30 minutesprior to disembarking.
Shoes
15. Shore Thing has a strict no shoe policy on board. A welcome mat and chairs will beprovided for guests embarking the yacht to remove their shoes. All guest's shoes willbe stowed safely on board during the charter.
Toilets, Showers, Cabins
16. Shore Thing has bathrooms designated for day charter guest use. These will bemade clear in the safety briefing. Other guest areas and bathrooms will beunavailable to use.
17. Showers are not available to use at any time, there is a freshwater shower locatedon the exterior for any guest wanting to rinse off after swimming.
18. Guests need to ensure that no sanitary items or any other non-biodegradablewaste are flushed down the toilets. Bins are provided and the cost to repair anyblockages will be taken from the event bond.
Catering
20. Food is not to be taken into the lower deck area. Consumption of food will belimited to the main guest areas of the yacht.
21. Menus contain allergens and are prepared in kitchens that handle nuts, shellfish,gluten and eggs. Whilst all reasonable efforts are taken to accommodate guest dietaryneeds, Shore Thing cannot guarantee that food will be allergy free. Any dietaryrequirements are required to be ordered and confirmed prior to the event.
Music
22. Shore Thing's music system will be available during charters. Volume and controlwill be managed by the yachts crew and any DJ equipment or sound systems must bediscussed with the captain prior to commencement. If you would like your music to beplayed, please create a public Spotify playlist in advance so the crew can downloadand play for you on the day.
Smoking
23. Smoking / vaping is only permitted on the aft swim platform area and only whilethe yacht is at anchor.
Swimming
24. All in-water activities are to be confirmed at the time of booking the charter.Lifeguards need to be employed for safety at the charterers expense. Anyone whowishes to participate in any water activities will not be permitted to consume anyalcohol.
25. Guests are to supply their own towels and no more than 20 guests are allowed inthe water at any one time.
Water Taxis
26. Any water taxi embarking / disembarking must first be noted to the captain onboard. Water taxis are to be arranged at the charterer's own expense.
Media
27. Shore Thing Charters may feature media collected from the client's events on oursocial media channels and website. This may include posting images, testimonials,videos and audio. It is the responsibility of the lead charterer to inform guests of thisprovision.
Cancellation Policy
28. Cancellation more than 30 days prior: Provided we are successful in re-bookingthe vessel for your scheduled charter date and time, your deposit will be refundedless a $500 administrative fee. If we are not able to re-book the vessel, the deposit isnon-refundable.
29. Cancellation between 30-10 days prior: Deposit is non-refundable
30. Cancellation less than 10 days prior: Full payment is due and payable with nomonies refundable
31. In the above circumstances, consideration will be given to food, staff and boatcosts incurred due to cancellation.
32. Cancellations must be made in writing to Shore Thing
33. Shore Thing reserves the right to cancel any booking and refund any deposit orpayments made as a result of unforeseen circumstances; extreme weather conditionsor accidents.
Payments
34. Full payment is required prior to boarding the vessel.
Additional charges
35. A $2,000 security deposit is payable prior to boarding the vessel for your charter.
36. Any additional charges on the day of service are to be immediately deducted fromthe security deposit. This includes but is not limited to extensions of charter,additional guests, additional services, pay-on-consumption beverages, waiting timefor embarking and disembarking at wharves, water taxis and any other additionalcharges notified by Shore Thing.
Damage to Vessel
37. The Charterer shall notify Shore Thing staff immediately on becoming aware ofany damage or loss to the vessel, its facilities or equipment and of any injury to anypersonwhatsoever during the charter.
38. The Charterer shall be responsible for the cost of making good any damage orloss caused to the vessel and its furniture, fittings and equipment arising out ofand/or in the course of the Charterer's Charter.
39. If the amount to make good any damage or loss caused is greater than theamount of the security deposit, the Charterer will be forwarded an invoice forsettlement within 7 days.
Charterers Liability
40. The Charterer is liable for themselves, their employees and any contractors whomthey may engage in relation to the event and indemnifies Shore Thing, all Shore Thingemployees and caterers against any claims, actions, losses, demands, damages andexpenses for which Shore Thing, its employees and caterers shall or may becomeliable or suffer in respect of damage to Shore Thing's property or injury or death ofpersons arising out of any wilful, unlawful or negligent act or omission of theCharterer, its employees, agents or subcontractors in connection with this event.
41. It is the responsibility of the Charterer to obtain and keep current insuranceagainst such liability during the term of this contract and ensure that all contractorsunder their direction are similarly insured.

Failure to comply with any of the above provisions will result in immediate suspensionof the Charter without refund.

The crew of Shore Thing would like to thank you in advance for respecting our terms& conditions, and look forward to welcoming you on board.